Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
We collect information you provide directly to us when you book a treatment or contact us, including your name, email address, phone number, and medical information. We also collect information automatically through cookies and analytics tools.
We use your information to process your booking, communicate with you about your appointment, send treatment reminders and aftercare instructions, process payments via Stripe, and improve our services.
Your medical information is treated with the highest confidentiality. We collect this solely to ensure your safety and suitability for treatments. Medical information is stored securely and accessed only by Rachelle.
We use industry-standard security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet is completely secure.
We use Stripe for payment processing and NextAuth for authentication. These services have their own privacy policies. We do not share your information with any other third parties without your consent.
We use cookies to improve your experience on our website. You can control cookies through your browser settings, though some features may not work properly if you disable them.
You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us directly. We will respond to requests within 30 days.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.
If you have any questions about our privacy practices or how we handle your information, please contact us through our contact form or email us directly.
We may update this privacy policy from time to time. Changes will be posted to this page with an updated effective date. Your continued use of our website constitutes your acceptance of the updated policy.
Last updated: August 2026. We are committed to protecting your privacy and handling your data responsibly.